Our IT Support Services
With our Residential & Business IT Support consulting, choose from a wide array of IT services, such as:
Technical Support and Troubleshooting
- Remote and In-person Support
- Device Troubleshooting
- Purchase evaluation
- Software install
- Virus and malware Removal
- Data Recovery
- Performance Optimization
IT Strategy and Planning
- Fractional Chief Information Office (CIO) and Information Technology (IT Director) services
- Business to IT alignment strategy/roadmap
- Development of the IT strategy/roadmap
Software and Technology Solutions
- Anti-Virus, Backup, Productivity, Financial, and other software packages
- Audiovisual, conferencing, and virtual workforce solutions
- Business productivity software like Microsoft 365 and Google Workspace
- Design/Advice/Cloud Computing Strategy
Infrastructure and Networking
- Network planning, WiFi, and infrastructure
- On-premises computing versus cloud computing consultation
- New installations or upgrades Fix
Security and Evaluation
- Evaluations
- Review of current infrastructure, security, and processes
- Security Improvements/Evaluations/Posture
Digital Presence and Communication
- Social Networks and Design/Optimization of Websites
- Telecommunications services: Internet, SD-WAN, VoIP, telephone services, cabling, conferencing solutions
Training
- Education and Training
- Augment and supplement Information Technology Staff
- Phishing and Malware awareness training
- End user training for a wide array of technologies
Residential and Business IT Support to Keep Your Business Running
Whether you’re a business needing reliable tech solutions or an individual looking for fast and efficient IT help, we’ve got you covered.
At Refocus Information Technology, we provide expert IT Support Services to keep your technology running smoothly and securely.
From troubleshooting and cybersecurity to Wi-Fi setup and website design, our team ensures your technology works seamlessly, securely, and without downtime.
We Create Fully Connected Systems So You Can Focus On Your Business
We proudly provide residential and business IT Support Services to businesses and individuals across:
✔ Morganton, NC
✔ Hickory, NC
✔ Catawba County
✔ Burke County
✔ Lincoln County
✔ McDowell County
✔ Cleveland County
✔ Buncombe County
If you’re looking for trusted IT Support Services in Western North Carolina, Refocus IT is here to help. Contact us today!
What Our Clients Say About Our IT Support Services
We appreciate your professional and technical support. We could not have completed this task without a fantastic Subject Matter Expert like the Refocus Information Technology team!
There is no one better in the Morganton and greater WNC region for IT setup and support. Leslie is knowledgable, organized, and experienced. He oversaw our entire tech setup at a new office – everything from picking equipment to setting up emails, servers, backups, network permissions and a conferencing system. To top it off, his customer service is unparalleled and he’s a delight to work with. Highly recommend to any small, medium or large sized business.
You guys are the best! Seamless, awesome work!
Refocus Information Technology helps Universal Finance with strategy, security, and all of our information technology needs. They are always prompt, courteous, and knowledgeable.
Our project turned out excellent! In terms of the whole process, I felt like it was very smooth and painless. I appreciate the wonderful follow-through on our feedback, and thanks for going the extra mile to set up our Microsoft account!
For many years, all my technological needs were managed by my husband. Unfortunately, when he passed away, I thought I would have to be dependent on an unknown resource, but luckily a friend shared a timely referral recommending Refocus Information Technology. My stress level zoomed to zero when I had the pleasure of meeting Leslie Cothren. Leslie is the ultimate ethical, trustworthy, and knowledgeable professional. His intellect is highly impressive, but his low key, kind and respectful mannerisms have never made me feel incompetent. He listens intently and is easily able to anticipate next steps even when I’m not sure if my description of issues or needs are adequate. Leslie and his excellent staff are readily available and enjoy being a service to others and being a resource for those of us with a few or many technology questions and/or challenges. I am highly satisfied to have RIT as my go to technology consultant!
Unleash your digital potential with our expertise.