Residential IT Services

Offering home Information Technology services in Morganton, Hickory, Lenoir, Marion, Lake James and areas surrounding Burke County, where we are headquartered.

Concierge IT Services

A one-stop solution with easy access to IT Professionals at a fair monthly price to meet all your technology needs with priority response time and customized solutions. The services listed below are included in the Concierge IT Services or can be purchased separately.

New Service!
Contact us today for information!

Audio Visual (AV)

  • TV Setup
  • Smart Home Devices
  • Connectivity for AV Devices
  • Choosing the Best Solutions
  • Home Theater Setup

Home Internet

  • Network Setup
  • Internet Issues
  • Routers
  • Wireless Internet
  • Security
  • Connectivity Optimization and Evaluation


  • Purchase Evaluation
  • Advice
  • Cleaning Existing
  • Troubleshooting
  • Software Installs
  • Data Recovery
  • Optimize Performance

Mobile Devices

  • Assist with Setup
  •  Integrate Newly Purchased Devices with Current Setup
  • App Installs
  • Security

Security Solutions

  • Antivirus
  • Secure Existing Setup
  • Virus Removal
  • Security Audit
  • Training

Support and Training

  • General Technology/Device Support
  • Education and General Training
  • Security Awarness Training

Concierge Information Technology Services

For information on how to become a Concierge Services client or to chat about your needs:

For many years, all my technological needs were managed by my husband. Unfortunately, when he passed away, I thought I would have to be dependent on an unknown resource, but luckily a friend shared a timely referral recommending Refocus Information Technology. My stress level zoomed to zero when I had the pleasure of meeting Leslie Cothren. Leslie is the ultimate ethical, trustworthy, and knowledgeable professional. His intellect is highly impressive, but his low key, kind and respectful mannerisms have never made me feel incompetent. He listens intently and is easily able to anticipate next steps even when I’m not sure if my description of issues or needs are adequate. Leslie and his excellent staff are readily available and enjoy being a service to others and being a resource for those of us with a few or many technology questions and/or challenges. I am highly satisfied to have RIT as my go to technology consultant!

Phyllis Johnston

Unleash your digital potential with our expertise.