Our Work
Real Solutions, Real Results
At Refocus Information Technology, we’re proud to help our clients succeed through innovative IT solutions tailored to their unique needs. From custom website design and development to comprehensive IT support and consulting, each project is a testament to our commitment to quality and customer satisfaction. Below, you’ll find a selection of our recent work, showcasing the challenges we’ve tackled and the value we’ve delivered to businesses just like yours. Explore our projects and see how we’ve made a difference for our clients.
Sossoman
We recently completed a major transition for Sossoman Funeral Home and Crematory Center. They had been using an on-premises Windows 2012 R2 Server for approximately a decade. That server was the key to all of their business functions. The server maintained everything, including:
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- File storage for all their users.
- Their business operations on a CRM (Customer Relationship Management).
- Their Domain Name Services (DNS) for all the PCs.
- Their user profiles via the Active Directory (AD) and all the data for each user.
- It hosted their wireless access point software.
- Their financial data files for their accounting software.
On October 10th, 2023, Microsoft stopped supporting Windows Server 2012 R2 operating system meaning the operating system on their critical infrastructure was no longer receiving crucial updates for security and regular operation.
We embarked on a nearly year long project that involved detailed planning, speaking to various vendors to compare software, and working diligently to move their files and software services from the server to various other platforms with meticulous caution.
The project wrapped up in early August by successfully removing their server from their environment. The IT component of the project was planned and executed with precision, but that never means that problems do not exist. When you’re moving a business from any platform to a new platform, there will be issues, and while we are sure that Sossoman Funeral Home & Crematory Center will recall not so fondly, some of those problems, many of which stem from one particular, cloud-based accounting software, we also firmly believe the business is in a much stronger position to continue growing into the future without the weight of old technology!
The team at Refocus Information Technology migrated our server to the cloud very smoothly. They were able to work with our hectic schedule and were available to answer any questions we had in a timely manner. There was little to no down time for our employees in accessing our data. In the past 4 years that we have worked with Refocus, we have had much success with their ability to keep us up to date with our software and other technology advances. We appreciate small businesses helping small businesses.